{"id":12,"date":"2026-06-28T21:15:53","date_gmt":"2026-06-28T20:15:53","guid":{"rendered":"https:\/\/chinashoesupplier.online\/index.php\/refund-policy\/"},"modified":"2026-06-28T21:15:53","modified_gmt":"2026-06-28T20:15:53","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/chinashoesupplier.online\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<section class=\"csf-legal\">\n\t<div class=\"csf-shell csf-legal__shell\">\n\t\t<header class=\"csf-legal__head csf-reveal\">\n\t\t\t<h1 class=\"csf-legal__title\">Return &amp; Refund Policy<\/h1>\n\t\t\t<p class=\"csf-legal__updated\">Last updated: May 16, 2026<\/p>\n\t\t<\/header>\n\t\t<div class=\"csf-legal__body csf-reveal\">\n\t\t\t<p>As a B2B wholesale manufacturer, China Shoe Supplier operates under specific return and refund guidelines designed for bulk transactions.<\/p>\n\n\t\t\t<h2>1. Quality Guarantee<\/h2>\n\t\t\t<p>We conduct rigorous quality control inspections before any shipment leaves our facility. However, if you receive defective merchandise, we are committed to resolving the issue promptly.<\/p>\n\n\t\t\t<h2>2. Eligible Returns<\/h2>\n\t\t\t<p>Returns or refunds are only accepted under the following conditions:<\/p>\n\t\t\t<ul>\n\t\t\t\t<li>Products have manufacturing defects<\/li>\n\t\t\t\t<li>Incorrect items, sizes, or colors were shipped<\/li>\n\t\t\t\t<li>Significant damage occurred during transit (subject to freight insurance terms)<\/li>\n\t\t\t<\/ul>\n\n\t\t\t<h2>3. Claim Process<\/h2>\n\t\t\t<p>To initiate a claim, you must:<\/p>\n\t\t\t<ul>\n\t\t\t\t<li>Contact your dedicated account manager or email <a href=\"mailto:support@chinashoesupplier.online\">support@chinashoesupplier.online<\/a> within 7 days of receiving the shipment.<\/li>\n\t\t\t\t<li>Provide clear photographic or video evidence of the defects or incorrect items.<\/li>\n\t\t\t\t<li>Provide the order number and specific item details.<\/li>\n\t\t\t<\/ul>\n\n\t\t\t<h2>4. Resolution Options<\/h2>\n\t\t\t<p>Upon verification of a valid claim, we will offer one of the following resolutions:<\/p>\n\t\t\t<ul>\n\t\t\t\t<li>Credit applied to your next wholesale order (Preferred)<\/li>\n\t\t\t\t<li>Replacement items shipped with your next order<\/li>\n\t\t\t\t<li>Partial or full refund for the affected items<\/li>\n\t\t\t<\/ul>\n\n\t\t\t<h2>5. Non-Returnable Items<\/h2>\n\t\t\t<p>We do not accept returns for:<\/p>\n\t\t\t<ul>\n\t\t\t\t<li>Unsold inventory<\/li>\n\t\t\t\t<li>Items damaged by the retailer or end-consumer<\/li>\n\t\t\t\t<li>Custom-manufactured orders (unless defective)<\/li>\n\t\t\t<\/ul>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/chinashoesupplier.online\/index.php\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chinashoesupplier.online\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chinashoesupplier.online\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chinashoesupplier.online\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chinashoesupplier.online\/index.php\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":0,"href":"https:\/\/chinashoesupplier.online\/index.php\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"wp:attachment":[{"href":"https:\/\/chinashoesupplier.online\/index.php\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}