Frequently Asked Questions
Everything you need to know about partnering with us.
Ordering is simple: browse our catalog, add items to your cart (minimum 100 pairs total), proceed to checkout, and submit your order details. Our sales team will review your order and contact you via email or WhatsApp to confirm availability, finalize shipping costs, and arrange payment.
Our standard Minimum Order Quantity is 100 pairs per order. This can be mixed across different styles, colors, and sizes to help you build a diverse inventory.
We offer two primary shipping methods: Express Air Freight (5–7 days delivery, best for urgent restocks) and Economical Sea Freight (15–30 days delivery, best for large bulk orders to maximize margins).
We accept standard bank transfers (T/T) and Cryptocurrency (USDT/BTC). Crypto payments often qualify for special processing discounts. Payment details are provided securely after order confirmation.
Yes. Once your order is manufactured, inspected, and dispatched, we provide comprehensive tracking details so you can monitor your shipment’s progress until it reaches your facility.
We stand behind our quality. If you receive defective or incorrect items, please contact our support team within 7 days of delivery with photographic evidence. We will arrange for replacements or credit toward your next order.
Yes, we offer tiered pricing for orders exceeding 500 pairs and 1000 pairs. Please contact our sales team directly at sales@chinashoesupplier.online to discuss high-volume pricing agreements.